How are the very high trees and big orders shipped?
Massive artificial plants and trees are sent on special pallets which will be delivered to your doorstep by a courier.
I've made the order- when will it be delivered?
You will find the estimated delivery info by each product. Depending which weekday you make the order - the shipping time will be between one to two weeks. We do our best to get your order delivered as soon as possible. We will send you a tracking code as soon as the products are shipped. So you can keep an eye on the delivery and know where your goods are at all times. For special projects and proposals the estimated delivery time and cost will be found from the document.
What if I'm not happy with the product?
We are very sorry if the product wasn't as you pictured it. Green4Ever offers money-back guarantee and all the info about the process is found from the Returns page.
Do the shipping conditions differ when delivering to remote islands?
We do ship to remote islands but the shipping can be delayed because of alternative and slower transport, the weather or the number of delivery days on the island. Due to extra expenses because of the alternative transport, storage or other surcharges that might be charged, rates for delivery could be higher.
Depending on the location, shipping documents for the customs clearance might have to be prepared. Usually, it isn't necessary when shipping within the EU. However, when shipping to islands that form part of the EU but aren't located in Europe (such as Canary Islands), the shipment will go through customs, as the island could be considered a territory outside the EU.
You'll have an option to refuse the increase in shipment costs - we will then cancel the order and refund. If you'd like to double-check the delivery times/costs to your location beforehand, just get in touch with us.
How do the Green4Ever products stand out from the rest in the artificial plants market?
We offer a wide variety of quality goods only. There are more than 1500 lifelike artificial plants, trees and flowers available. A great amount of our plants have 360 degree rotatable product images which gives the client a realistic and honest overview. We are constantly looking for new materials and ways to develop the product making process to provide the best possible quality. Also, the majority of trees have branches and trunks of the natural wood.
Can I come and see the plants myself?
Yes, can show you a great variety of our products in Tallinn, Rotermanni 6 (second floor). Please note that the meeting is on appointment only. To schedule a visit, please send us an email or reach out by phone or chat. On display there are all our most popular species in all kinds of sizes. Please note that there will be no on-site sales.
In addition to the Rotermanni addres many of Green4Ever's beautiful artificial plants have been used to decorate Kaubamaja in Tallinn and the castle spa Wagenküll, if you're around go check them out. We'd like to mention that we are confident in the quality of our products and therefore we offer money-back guarantee when not happy with the plants. So ordering online would be totally risk free for you.
Are Green4Ever products suitable for outdoors?
Yes, in our product range there is a bunch of plants and trees that can be held outside all year long. They resist sun, humidity, temperature changes and even snow. All the outdoor products have been marked as "UV protected". Find them from the correct sub-category.
I'd like to fill a few meters of free space with artificial plants for beauty and privacy. How many pieces would I need?
There is an information table next to each product from where you can find its diameter. Just divide the lenght of the free space with the diameter of the selected plants.
I've received my plant. What should I keep in mind after unpacking?
We carefully wrap the products up before the shipment to avoid any damages during the journey. Bigger and fluffier plants need some modelling after unboxing to give back their natural look. This is a simple procedure where the branches and leaves need to be bent a bit to give them their natural curve and volume.
How should I care for the plants?
Looking after artificial plants won't require any effort but removing dust during a regular tidy up is advised. For that you could use an anti-static cloth or a slightly moist soft fabric. Don't leave indoor plants under the rain or wash them in the shower. Natural trunks/branches are often used and therefore excessive water may cause rotting whereas cleaning with a moist fabric won't cause any harm.
You could also try out our cleaning spray that's especially made for artificial plants. The spray turns the dust into tiny balls which are then easily removed with a duster or a cloth. The named product leaves an antistatic layer on the plant so it wouldn't attract as much dust anymore and you can give them a wipe even more seldom. The spray brings back the plant's fresh colour and gives them a glossy look – keep that in mind if it might not suit for your plant.
Do the artificial plants come with the decorative pots shown on the images?
In most cases the pots shown on the images are illustrative and your plant will come in a black plastic inner pot. By that you'll have the freedom to choose a decorative pot that matches with the interior design - colour theme and style. We have almost 2000 pots to choose from, we guarantee there's a perfect one for you, too.
How to choose a right pot for my new plant?
Artificial plants are not demanding at all and won't set any limits. In contrast to living plants artificial ones don't mind impractical pots and don't care about the exact material, extra space or how breathable it is. As explained above, the majority of our products will be delivered in an inner pot, just check the size of it from the description and choose the decorative pot slightly bigger for you to be able to place one in another. Check more from the blog post.
Does Green4Ever offer a selection of decorative pots?
Yes, we have an outstanding selection of high quality pots and planters by four brands - Baq, Pottery Pots, Platinum and Altéra. There are about 2000 original and stylish products in all kind of shapes, colours and sizes. We have created some handy sub-categories to make it easier for you to find the right product.
Do you sell filling for pots?
Yes, sure! For example on the e-shop we have decorative woodchips for a natural looking result. You can select between seven different colours. If you prefer pebbles and decorative stones to wooden chips, please reach out to us and we can help you there as well - the selection is huge.
I'm doing the design for a big hall/hotel/spa and I could use some advice on picking the best artificial plants. Can you help?
We will happily help with both small and big projects. Just get in touch with us, send some photos of the area that needs decorating and let us know about your ideas. According to your wishes we will then create a proposal. Send us an email to [email protected] or forward your ideas through the contact form.
Can I find Green4Ever from social media?
Sure! Keep an eye on our posts about the latest news and best offers, see some exclusive behind the scenes material and take part of giveaways and games. Follow us on Facebook and Instagram.